Privacy Policy

    This privacy statement discloses the privacy practices and policies for Premier Group member stores, including Premier Gourmet.

    At Premier Group, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, and what choices you have regarding our use of this information.

    If you have any questions about this policy, you can contact us by email at [email protected]; postal mail at Premier Group, 451 S. Ellicott Creek Road, Amherst, NY 14228; or by calling (716)-564-0956.

    What Information Do We Collect?

    We collect your name, address, email address, and phone number. This information is gathered to make your shopping experience as a registered user the quickest and easiest possible.

    When you purchase a product from us in person, by phone, or online, we collect your name, address, email address, phone number, and driver's license number. We also gather information on the person who will receive any gift you send (e.g. that person's name and address) and we will retain a record of your purchases.

    We also may receive some information from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting a promotion or event with us.

    How Do We Use Your Information?

    We may use your information in a number of ways, including:

    To enhance your shopping experience. For example, we may offer special promotional mailers, letters, and emails to members of our loyalty card program or inform you of special offers on products that have been previously purchased by you.

    Do We Share Your Information?

    The information gathered may be shared with corporate affiliates of Premium Wine & Spirits, Premier Wine & Spirits, Prestige Wine & Spirits, and Premier Gourmet. Additionally, we may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents, or government agencies in connection with issues related to fraud, credit, or debt collection.

    We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

    Finally, in the event that some or all of our business assets are sold or transferred, we generally would transfer the corresponding information about our customers.

    Purchases and Ordering

    In the event that you should make a purchase in person, by telephone, or online, we request information from you on our order form. A purchaser must provide contact information (like name and shipping address) and financial information (credit card number, expiration date, and billing address). This information is used for billing purposes to verify the customer is of legal age, and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

    What Choices Do You Have Regarding the Use of Your Information?

    We provide you with a number of choices regarding our handling of your personal information. If you do not want to receive promotional materials or email from us or our related corporate affiliates, or do not want your information shared with unrelated third parties for marketing purposes, please contact Premier Group by phone at (716)-564-0956 or by mail at Premier Group, 451 S. Ellicott Creek Road, Amherst, NY 14228 to notify us of your request. Please allow us 14 days from when the request was received to process your removal.

    Additional Privacy Information

    In addition to the privacy information contained herein, you may be entitled to additional privacy protections by state and federal law. Information on any additional protections offered to you is attached hereto.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.